How a Enterprise B2B SaaS Company Generated 33 Qualified Leads in 5 Days With Social Intent Signals
38%
Qualified Reply Rate
52%
LinkedIn Acceptance Rate
26%
Email CTR
Steps We Took
1. Ideal Customer Profile (ICP) Definition
Collaborated with the client to define their ICP, focusing on industries and roles central to payment processing, including:
Payment operations managers
Digital payments senior leaders
Segmented accounts into tiers:
High-priority targets: Actively engaging in payments-related discussions.
Mid-level prospects: Relevant but with less visible intent.
Exploratory leads: New or smaller companies exploring payment systems.
2. Thought Leader Engagement with Intent Signals
We identified key thought leaders actively discussing payment processing, and digital transformation in payments.
How we identified them:
Tracked LinkedIn posts and conversations about payment processing challenges.
Monitored engagement with industry trends, such as new compliance regulations or shifts in digital payment adoption.
Flagged prospects engaging with these thought leaders like, chargeback management, and streamlining operations.
Personalized outreach examples:
Hey {{First Name}} - Interested in your take on {{relevant topic from the thought leader}}, been seeing some wild stats about chargebacks… Curious if you've been seeing this at {{company name}}?… P.S. You should give {{thought leader's name}} a follow, she has some great insights into this…
3. LinkedIn as the Core Channel
LinkedIn became the backbone of this campaign, enabling direct access to decision-makers and thought leaders:
Conversational tone: We crafted LinkedIn-friendly messages focused on building relationships, not hard selling.
Scalable outreach: Leveraged tools like HeyReach to automate and scale personalized LinkedIn campaigns while maintaining relevance.
Higher response rates: LinkedIn outperformed email campaigns, driving a 3x higher response rate.
4. Multi-Channel Engagement
While LinkedIn drove most of the engagement, we combined it with email to ensure prospects stayed engaged:
Used LinkedIn for introductions and relationship-building with thought leaders.
Followed up with email to share additional resources, case studies, and tailored solutions.